No response

What is the point of user query forms on corporate websites if they never reply?! I write this because I have used two so far with no response.

Firstly, I was interested in finding out more about the cow farming used to produce milk for Woolworths. Woolworths has a reputation of buying food from farmers that are organic, environment friendly, etc. This should also imply that the animals used for their products are also treated more humanely, which is why I have switched to Woolworths for my dairy products. But I realised that this is still an assumption, so I used their user form to ask them for more information. That was well over a month ago. At first I thought that perhaps they were gathering information for me, but it seems they are hoping that I'll go away.

Secondly, if you read my earlier blogs, you'll remember that I wrote to Ratanga Junction, through their website form, asking for more information about the treatment of the wild animals kept in their facilities. Again, absolutely no response.

What's the point? Perhaps they hope that we'll forget, while waiting for their reply. Though it may be frustrating, I mustn't quit now. I'll just have to get up some more energy to write a more official letter and send it to someone higher up!